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Theme Installation & Updates

7
  • How to Delete a WordPress Theme
  • Precautions to take while working with a child theme
  • How to Create Your Account on Cyberchimps Responsive
  • FIX: Uploaded-file-exceeds-the-upload_max_filesize
  • Getting Error โ€“ The theme is missing the style.css stylesheet?
  • How to Install Responsive Theme
  • How to Download & Install Responsive Starter Template Plugin?

Responsive Theme Walkthrough

23
  • Blog/Archive Settings
  • Single Post Settings
  • Page Settings
  • Global Settings – Colors and Backgrounds
  • Global Settings – Form Fields
  • Global Settings – Button
  • How to Load Google Fonts Locally
  • How to Add Sidebar in Responsive Theme
  • Header and Footer Scripts in theme customizer
  • Global Typography Settings in Responsive Theme
  • Show Last Updated or Published Dates on Your Blog Posts
  • Create a Header Using Responsive Theme’s Header Builder
  • Create a Footer Using Responsive Themeโ€™s Footer Builder
  • Responsive Theme Typography Presets
  • How To Create A Sticky Header Using Cyberchimps Responsive Theme
  • How To Change The Copyright Footer Text In WordPress
  • How To Change Breadcrumbs Icon in Responsive Theme
  • How to adjust the width of sidebars from the customizer
  • Resize Logo From Theme Customizer
  • How to Add Breadcrumbs Using Responsive Theme?
  • Responsive Theme Settings
  • How to Add Related Posts Using Responsive Theme
  • Responsive Theme Widgets

FAQ

8
  • How To Enable Debug Log In WordPress
  • Download A .zip File Without Unzipping In Safari
  • How To Create An Admin User For Support In WordPress
  • Upgrading to 4.0.0 +
  • Upgrading to 4.1
  • Facing issues in importing Yoga Instructor Pro?
  • Yoast Seo Breadcrumb support in the theme
  • Updating to 4.2.0 results in the blank front end

Pre Sales / Billing FAQ

2
  • Billing FAQ
  • Pre Sales FAQ

Header Builder

12
  • How To Create Mobile Header With Responsive Theme’s Header Builder
  • How to Activate Live Search
  • Secondary Menu
  • HTML
  • Contact Info
  • Header Widgets
  • Header Social
  • Cart
  • Header Button
  • Search
  • Site Title and Logo
  • Primary Menu

Footer Builder

5
  • Footer Widgetsย 
  • Social
  • Scroll To Top
  • Copyright
  • Footer Menu
View Categories
  • Home
  • Docs
  • Responsive Theme
  • Pre Sales / Billing FAQ
  • Billing FAQ

Billing FAQ

Responsive Pro plugin is deprecated and migrated to Responsive Plus plugin.

If you’re an existing Responsive Pro user, please note that we’re deprecating the Responsive Pro plugin and moving all the settings to the Responsive Plus plugin. Please download the Responsive Plus plugin from your account dashboard and activate it on your WordPress website. Activating the plugin will automatically fetch all the settings from the Responsive Pro plugin, and then you can deactivate the Responsive Pro plugin.

How to activate Responsive Plus license key?

After you have activated Responsive Plus plugin you will see the notice to activate Responsive Plus license.

Activate Responsive Pro

Upon clicking on Click Here link you will be taken to Settings > Responsive Plus Activation.

Responsive Pro API Key Activation

You will need API Key, Product ID from cyberchimps website to activate your Responsive Plus License Key. You will get those details from API Keys page. You can click on Get it here link on Responsive Plus API Key Activation page in plugin to navigate to API Keys page.

API Keys

From API Keys page make note of Master API Key & Product ID. Provide the API Key and Product ID in Responsive Plus Plugin Activation page and click on Save Changes. With correct API Key and Product ID API Key Status will be updated to Activated from Deactivated.

Why Is My License Key Invalid?

Your license key becomes invalid once your subscription has ended. To get your license key, you need to go here.

How to manage your website licenses?

To manage your website licenses- Go to My Accounts, and access the API Keys tab. Next, you’ll be able to check on which sites you are currently using your license key, as you can see below-

API Keys

You can also remove the websites which don’t need your license key anymore by clicking on the Delete button.

How to cancel my subscription?

Please navigate to My Account, and access the My Subscriptions tab.

Cancel My Subscription

Cannot log in / How to access your account

If you are not able to login to your account, contact us using the Presales button here https://cyberchimps.com/contact/

How to request a refund?

Weโ€™re 100% sure youโ€™ll love Responsive. But we also understand itโ€™s not for everyone. If for some reason you donโ€™t want to continue using Responsive, get in touch with us within 30 days of your purchase. Weโ€™ll gladly refund your order amount.

Updated on March 24, 2025

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