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  • Fix: Error while connecting to your site. Invalid Domain

Fix: Error while connecting to your site. Invalid Domain

The Responsive Pro plugin is deprecated and migrated to the Responsive Plus plugin.

If you’re an existing Responsive Pro user, please note that we’re deprecating the Responsive Pro plugin and moving all the settings to the Responsive Plus plugin. Please download the Responsive Plus plugin from your account dashboard and activate it on your WordPress website. Activating the plugin will automatically fetch all the settings from the Responsive Pro plugin, and then you can deactivate the Responsive Pro plugin.

With the release of RST version 3.0.0, we introduced the feature to connect your website to the Cyberchimps Responsive Platform account.

You can refer to this dedicated document that shows how to create an account on Cyberchimps Responsive.

Since we have recently released this feature, you may encounter an issue. Here is the error message:

Error while connecting to your site. Invalid Domain

In order to resolve this issue, please try the following steps:

Refresh / Flush WordPress Permalinks.

Step 1: In the WordPress admin area, go to Settings > Permalinks.

Step 2: Click Save Changes.

Step 3: Permalinks and rewrite rules are flushed.

When you save the permalink settings, WordPress regenerates the necessary rewrite rules and flushes the existing cache. By doing this, you ensure that any changes you have made to your permalink structure will be applied correctly.

Refreshing or flushing permalinks might temporarily affect your site’s accessibility. As soon as the permalinks are regenerated, this issue should be resolved automatically.

Conflict with Hosting Plugins

Try deactivating any hosting plugins like Bluehost Plugin, SG Optimizer, etc., temporarily.

  1. Once you have deactivated hosting plugins, go to Responsive > Dashboard > Settings.
  2. Create a new account or use the existing account. Now, you should be able to create your account successfully.
  3. Go back to Responsive > Dashboard > Settings, and you should see the success message.
  4. Reactivate any hosting messages that you had deactivated.

Using a Live WordPress Website.

If youโ€™re using a local WordPress setup like XAMPP, Localhost, Flywheel, and so on, you wonโ€™t be able to create a Cyberchimps account from the Responsive Plus plugin.

We request you to use a live WordPress website to create an account and import Starter Templates.

Itโ€™s time to speed up your website design process with the Responsive Plus plugin. Update to v3.0.0 and above to build websites without much effort.

Updated on January 24, 2026

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