We’re all one big chimpy community, however, not all support channels are created equally just as not everyone in the community has the same support needs. Please review the below options to see what’s available to you.
For Free and Pro Theme Users
For basic troubleshooting.
Plus Support Members
Support for Plus members for CSS/HTML customization, professional advice and more.
Other Useful Links
How-to guides for setting up theme features, common WordPress options and more.
Answers to some of the most commonly asked pre-sales questions.
For non-technical support help only, including pre-sales, account and payment related questions, media inquiries etc. *Plus members may simply use the Plus Contact form for all support needs.
Hungry for more ?
One way or another, we’ve got you covered.
Where Not to Post Issues for Support
Please do not post support requests on Twitter, Facebook etc., in the blog comments area or at team member’s personal email accounts or phone numbers. This will only result in delayed support time.