We’re all one big chimpy community, however, not all support channels are created equally just as not everyone in the community has the same support needs. Please review the below options to see what’s available to you.
Public forum support for free and pro theme users for basic troubleshooting.
Public forum support for Plus members for CSS/HTML customization, professional advice and more.
How-to guides for setting up theme features, common WordPress options and more.
Answers to some of the most commonly asked pre-sales questions.
For non-technical support help only, including pre-sales, account and payment related questions, media inquiries etc. *Plus members may simply use the Plus Contact form for all support needs.
One way or another, we’ve got you covered.
Where Not to Post Issues for Support
Please do not post support requests on Twitter, Facebook etc., in the blog comments area or at team member’s personal email accounts or phone numbers. This will only result in delayed support time.