mobile menu not working on Parallax Pro site

[greggnoParticipant]

Menu will not dropdown on mobile or iPad.
Tried using Chrome and Safari. No luck.
Are there known conflicts with NextGEN Gallery or other plugins?
Site is timmurphypaint.com

Please advise, thanks,
G

[Manisha (CyberChimps Team)Keymaster]

Hi there,

I have gone through your site timmurphypaint.com and I can see many JS errors on your site and it might be due to changes in code or any conflict with plugins.

Have you done any changes to JS code in the theme?
If yes, then revert changes and check again and if not, then deactivate all plugins one by one and check.

Regards,
Manisha.

[greggnoParticipant]

I haven’t changed theme code.
I have deactivated plugins one by one. When I turn (any) one off, mobile menu will work for 10 mins and then stop working again….I’m stumped. Where are you seeing JS errors?

[Manisha (CyberChimps Team)Keymaster]

Hi there,

I have checked your site again but I think your issue has been fixed.

Regards,
Manisha Rajput.

[greggnoParticipant]

Issue not fixed…menu not working again.

[Manisha (CyberChimps Team)Keymaster]

Hi there,

It might be a conflict with any one of your plugins just check by deactivating plugins one by one.

Or you can share your temporary access to our support so that we can check on your site.

Note: i) Do not share your credentials here.
ii)Add this forum link in ticket

Regards,
Manisha Rajput.

[greggnoParticipant]

Conflict seems to be with NextGEN Gallery…This is surprising considering how popular it is.
Have you had this issue before with Parallax Pro? Any solutions?
Please advise,
G

[Manisha (CyberChimps Team)Keymaster]

Hi there,

As I have checked the theme it is working fine there is no conflict with NextGEN Gallery there might be some other issue.
can you share your temporary access to our support so that we can check on your site.

Regards,
Manisha Rajput.

[Manisha (CyberChimps Team)Keymaster]

Hello @greggno,

Can I do some setting changes for checking the menu on your site.
I need to check the menu after deactivating NextGen plugin.

Regards,
Manisha Rajput.

[greggnoParticipant]

Of course. Do what you gotta do to help fix.
Thanks!

[Manisha (CyberChimps Team)Keymaster]

Hello @greggno,

The menu is not working due to JS error of NextGen gallery plugin it’s not a theme issue. Check PFA:

the plugin is having some error “carousel is not a function”.

You need to raise a ticket to NextGen author for fixing the JS error.

Regards,
Manisha Rajput.