2 months, 1 week ago TodParticipant
I just purchased a license for Responsive Pro and am trying to upgrade the free version on my site. After the order was processed, the only file I was able to download was called responsive-addons-pro.zip. After downloading it, I went into WordPress and selected the option to install a new theme, selecting the zip file. The installation failed with these messages:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
How do I convert the free version to the paid version, and where do I paste the API key?2 months, 1 week ago ratneshKeymaster
Sorry for the confusion.
Responsive Pro is a plugin that adds additional features to your free Responsive theme.
In order to install the plugin, please go to Plugins > Add New and upload the zip and complete the installation.
Once you activate the plugin you need to activate the license to get access to all premium features.
To activate the license follow the steps below,
1. copy the Master API key & Product ID from CyberChimps.com > My Account > API Keys area.
2. Paste the Master API key & Product ID in your Admin Dashboard > Settings > Responsive Pro Activation.
3. Clicked the ‘Save Changes’ button.
If you face any difficulties, feel free to raise a ticket here.
Cyberchimps Team2 months ago TodParticipant
Hi Ratnesh, thanks for the details. I followed your steps and now my Responsive has been upgraded. Your support is fantastic.
You must be logged in to reply to this topic.