wordpress admin page login failes

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This topic contains 1 reply, has 2 voices, and was last updated by  Milind (CyberChimps Team) 5 months, 2 weeks ago.

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  • #283410

    oguzsevim
    Participant

    wordpress admin page indicates:

    “Please enter CyberChimps Account Details in order to receive auto updates when available. ”

    after using the same login credentials for cyberchimp, it fails with msg: “some issue”

    no further clue what went wrong.
    pls help.

    windows 10
    wordpress 4.9.2
    blox pro 2

  • #283577

    Hi,

    I think you are trying to authenticate your account using your email id. Please try entering your username (not email) and then try to authenticate your account.
    Try it and let me know if you are still facing the issue.
    Thank you.

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