Visual editor is not working

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This topic contains 5 replies, has 3 voices, and was last updated by  Milind (CyberChimps Team) 1 week, 2 days ago.

  • Author
    Posts
  • #278364

    William
    Participant

    My visual editor is not working, only my text is?

  • #278466

    Hi,

    Can you please share your site URL and let me know the version of the theme and WordPress you are using?

    Also, can you please elaborate your issue more?
    – Are you referring to the visual editor from the pages?
    – What happens when you add/view content from the visual editor – is it not showing?

    Please share the steps to replicate the issue so that I can try it on our test server and find the problem.
    Thank you.

  • #278487

    William
    Participant

    Good day Millind,

    http://a1clean.net is the site.

    Version 4.9

    Yes, the visual editor when trying to edit the pages. [Visual][Text] I only can select text. When I select Visual, nothing happens?

  • #278700

    Pallavi Chanodia
    Keymaster

    Hi,

    I used WordPress 4.9.1 and latest Responsive theme. I was able to use to visual mode for page properly.
    This can be a plugin conflict issue on site. Please try deactivating all plugins one by one to check. If it does not work then switch to default theme and check if it is working. Do let me know

  • #278924

    William
    Participant

    Thanks for the help.
    I turned off all my plug-ins and that seemed to fix it.
    I still don’t really know which plug in it was?
    But needless to say, thank you for your help.

  • #279018

    Hi,

    No problem. We are glad to help you.
    Happy to know that your issue is resolved.

    Thank you.

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