Problem with updating Charity

CyberChimps Forums Premium Themes Support Forum CharityPure Problem with updating Charity

This topic contains 1 reply, has 2 voices, and was last updated by  Milind (CyberChimps Team) 5 months ago.

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  • #257471

    DEP Tech
    Participant

    I just updated the CharityPure theme with its new update, it changed the format and even inserted new images. It also removed the CyberChimp admin panel. The theme itself still reports it needed to be updated though the installation message reports it was successfully. I had my sys admin restore the site http://www.godsanimals.net/

    Can you tell me how I can safely update this site without messing up the layout?

    Thanks for your time.

  • #257605

    Hi,

    Apologies for the delay.
    Can you please let me know which version you are currently on and which version you want to update?

    After update there might be a possibility that some fucionality may move to its default state. So it’s better to keep the back up of your theme before udate. Please refer below link which provide instruction on how to update the theme
    https://cyberchimps.com/guide/upgrading/

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