September 12, 2017 at 3:54 pm #271799
In the customizer the developer tool (chrome) shows various 404 errors.
They concern missing files in the bootstrap folder:
glyphicons-halflings-regular.woff2 Failed to load resource: the server responded with a status of 404 (Not Found)
glyphicons-halflings-regular.woff Failed to load resource: the server responded with a status of 404 (Not Found)
glyphicons-halflings-regular.ttf Failed to load resource: the server responded with a status of 404 (Not Found)
Please repair in next update.
September 14, 2017 at 3:01 am #271938
Milind (CyberChimps Team)Keymaster
Can you please share your site URL and let me know the version of the theme you are using?
I tried to replicate the issue on our test server but unable to do so. Can you please let me know the steps to replicate the issue?
Can you please share the screen shot of the issue?
Moreover, is the message getting displayed when you are trying to change any settings – which setting?
Please share the details so that I can check the issue and assist you better.
September 14, 2017 at 3:39 am #271942
I’m just working with the theme customzer (wordpress customizer, not options) when it shows up.
Even when nothing is changed, these 3 errors appear in the inspect tool console window of chrome.
The icons are expected to be in (that is the path that the browser reports):
In the theme however this ‘fonts’ folder is not there.
Some glyphs are in …\wp-content\themes\responsive-mobile\core\bootstrap\fonts\bootstrap (glyphicons-halflings-regular.ttf and glyphicons-halflings-regular.woff).
glyphicons-halflings-regular.woff2 is missing.
The same bootstrap files seem to be in the PRO Plugin folder, cyberchimpsoptions. There are the same glyphs present in the folder:
…\wp-content\plugins\cyberchimpsoptions\lib\fonts. There are 4 files.
Also here is glyphicons-halflings-regular.woff2 missing.
In Bootstrap 3.3.7 (the original) there are 5 files in the folder bootstrap-3.3.7\fonts
So I think some components have landed in the wrong folder and 1 is missing. If there is a need to duplicate the theme code in the PRO plugin folder, it should be the same I think.
September 14, 2017 at 9:41 am #271987
I’ve added the fonts folder to responsive mobile 1.5 with the following default bootstrap 3.3.7 content
After this, the 404 error and others are gone.
September 18, 2017 at 4:14 am #272187
Milind (CyberChimps Team)Keymaster
Thanks for sharing the details.
I checked for the issue on our test server but unable to replicate it. The Google browser console is empty. There are no error messages.
I will check again with different theme setting to replicate the issue.
Moreover, Can you please share your site URL? Also, please confirm that you are using the theme version 1.5, which is the latest.
September 18, 2017 at 2:38 pm #272233
We use latest themes and plugins.
You can replicate through installing responsive-mobile and the PRO plugin. Go to ‘customizer’ and reight click in chrom to inspect. At the bottom you see the errors as in my earlier message.
Giving you the URL is useless. You need admin rights to see the WordPress customizer.
I solved the issue by just creating missing folders and files from the original bootstrap in the theme.
July 10, 2018 at 4:43 pm #299750
grandstand theme appears to have the same issue. grandstand.zip\grandstand\cyberchimps\lib\bootstrap has css and img and js but no fonts
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