Menu won't stay open in mobile iOS

Home Forums Premium Themes Support Forum Parallax Menu won't stay open in mobile iOS

This topic contains 10 replies, has 4 voices, and was last updated by  Milind (CyberChimps Team) 2 weeks, 2 days ago.

  • Author
    Posts
  • #260667

    lorna.dexter
    Participant

    Hi

    The drop down menu when viewing on mobile iOS won’t stay open to select a menu option. How can i add custom css to correct this please?

  • #260678

    Hi,

    Can you please share your site URL, so that I can assist you better ?

    Thanks.

  • #260680

    lorna.dexter
    Participant
  • #260716

    Hi,

    The link provided redirects me to 404 page. Can you please check and send the correct link?

  • #260778

    lorna.dexter
    Participant

    Sorry the server was down, please try again

  • #260794

    Hi,

    Thanks for sharing the site URL.
    It seems to be a plugin conflict. Can you please deactivate your plugins and check once ?

    Thanks.

  • #266256

    v.koudelka
    Participant

    Hello I have same problem. I tried deactivate almost all plugins. Still same problem.

  • #266299

    Hi,

    Can you please share your site URL?
    Also, can you please let me know which devices and browser you are using?

    There is a high possibility that there will be a plugin conflict. Can you please try again?
    – Deactivating all the plugins
    – Now, clear your browser cache or load your site in private window or in incognito mode and check the issue.

    Hope this helps.
    Thank you.

  • #266303

    v.koudelka
    Participant

    Hi: http://autobyt.cz/
    I tried on google chrome, ms edge, internet explorer … all have same problem.
    I deactivated all plugins a activate again.. still same problem.

    Thanks

  • #266304

    v.koudelka
    Participant

    On computer if I try it in small window = same problem.

  • #266610

    Hi,

    Can you please let me know, from when you are facing this issue? Have you done any changes in the theme, have you added any Custom CSS or have you updated theme/WordPress?
    I would like to check your admin dashboard. can you please raise an email ticket here https://cyberchimps.com/contact/ and share your WordPress admin access?
    Also, can I try changing some settings or deactivating the plugins to check the issue?

    Please provide the link of this topic in the email ticket.
    Thank you.

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