iFeature Free to Pro lost info

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This topic contains 1 reply, has 2 voices, and was last updated by  Milind (CyberChimps Team) 11 months ago.

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  • #270282


    WordPress updated and theme wouldn’t allow me to login to admin site. I deactivated the iFeature free theme through FTP by renaming. logged in to admin site, purchased iFeature pro, downloaded and installed to WordPress. A bunch of my page info is gone. How do i get it back? Why wouldn’t my settings carry over when upgrading? If i reactivate free, the info is not there either.

  • #270454


    Apologies for the delay.

    Ifeature pro theme is the updated version of ifeature free theme. There are more features and drag and drop options in ifeature pro theme. Also, the settings to set these elements are different than the free theme. Only the look and feel is same.
    Hence, when you install the ifeature pro theme, you will have to set it up from the scratch.

    I think you must have clicked save button from theme option at least once when Pro theme is activated. Hence, there might be some setting which may have changed when you reactivated the free theme.

    Please set your theme and let me know if you are facing any issue.
    Let me know if you need any help and I will be happy to help you.

    Thank you.

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