Error with a fresh install

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This topic contains 3 replies, has 2 voices, and was last updated by  Pallavi Chanodia 4 months, 3 weeks ago.

  • Author
  • #292429


    I have the screenshot of an error attached here. This is a new install using a fresh download of the neuro pro 3 theme. This error flashes briefly when I hit the customize button in the header.

    Once that screen flashes briefly I can edit customization’s however upon saving them I get the error of “Looks like something’s gone wrong. Wait a couple seconds, and then try again.”.

    I’ve already tried uninstalling wordpress, deleting the directory and reinstalling with nothing but this theme.

    Error screenshot visible at

  • #292681

    Pallavi Chanodia


    Apologies for delay in reply. I an not able to open the screenshot but I think is it some error related to headers already sent ? If so, please follow the below steps

    1. Please go to folder where WordPress is installed either using cpanel or ftp. Open file wp-content/themes/neuropro3/cyberchimps/options/options-customizer.php
    2. First, take a backup of this options-customizer.php file. Open file and go to line number 225. You will find below code.


  • #292761

    Hello, I just responded to the email thread we’re in with the error screenshot.

  • #293036

    Pallavi Chanodia


    Sure will check there.
    Thank you.

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