Cant verify

Tagged: 

This topic contains 3 replies, has 2 voices, and was last updated by  Manisha Rajput 2 weeks, 6 days ago.

  • Author
    Posts
  • #306434

    benjaminhaljiti95
    Participant

    I can´t verify my account in the Theme, the Plugins was downloadet to Import the demo, but Need to Login. Doesn´t work.

    Maybe becouse i reset my Password bevor i log in at first with it in the email was sending?

  • #306479

    Manisha Rajput
    Keymaster

    Hello @benjaminhaljiti95,

    Do you mean to say CyberChimps account authentication? If yes, then you can authenticate/login with your username and password which you use to login to CyberChimps site in Appearance -> CyberChimps Account. If still your issue resist then you can raise a ticket to Contact Us with your forum link and website url.

  • #306542

    benjaminhaljiti95
    Participant

    hello,

    i have download the file, uploadet it in 1 of 2 Websites, the secound is by your backup and maleware program.

    I thought i have Forget my Passwort so i reset it, than i saw the E-Mail.

    I can Login in the Webpage but not in the theme.

  • #307718

    Manisha Rajput
    Keymaster

    Hello @bejaminhaljiti95,

    I can see that you have also raised a ticket to support. And your query has been answered there.

    Thank you.

You must be logged in to reply to this topic.