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This topic contains 44 replies, has 41 voices, and was last updated by Bryan Hadaway 1 month, 3 weeks ago.
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October 1, 2011 at 4:50 pm #6411
Pro Customers receive our highest level of support when it comes to priority and quality and depth of support.
Read testimonials below to see what you’re missing out on.
Also, be sure to take a glance at the differences between the Free and Pro support forums.
And if you’re ready… Go Pro Now
Thanks, Bryan
CyberChimps Community Manager | Web & Graphic Designer
Design: http://calmestghost.com/ | Blog: http://bryanhadaway.com/(please do not contact me privately regarding CyberChimps related issues – use https://cyberchimps.com/contact/)
December 6, 2011 at 6:09 pm #11217Been using iFeature Pro for almost a year, excellent customer support. If you ever get stuck, CyberChimps will provide immediate technical support.
Thanks, Justyn
January 5, 2012 at 3:38 am #13563iFeature Pro is the first wordpress Theme I have bought, and have never looked back. The amazing support behind the scenes also makes this simple one of the best online experiences I have had in a long time. The Theme is amazing, looks professional and is very customizable. So if you don’t have it, why not!?
Cheers,
Jamie.January 9, 2012 at 7:49 pm #13877We just received our iFeature pro theme, And instantly we knew what we were doing. It’s user friendly attributes are superb and blow away the competitors. It is very simple to use, Yet brings a complex professional touch to what ever you plan on doing with it. In our mind, it is one of the best premium themes you can buy!
It’s compatible with all the plugins and widgets you would ever need to use. The support is amazingly helpful and quick to respond. Taking minimum CPU usage from your server’s but still capable of being a very powerful, standards compliant masterpiece.
At first glance we had a few issues trying to figure out the custom slider, But within 10 minutes we were pro at it! It really is that easy to learn how to modify and operate this theme!
Please continue to update, And create new content with quality like this!January 9, 2012 at 8:19 pm #13885I was hesitant before paying for a WP theme as I have 10 other sites and always use the free themes. I just really liked this one so I decided to upgrade. Right after I upgraded, I had some problems getting into the forums to get some help, my paypal email was different than my WP email, had some confusion, but since then…
I have been nothing but pleased. This is the BEST support I’ve had with any company. It’s like having my own web developer guide me through any problems I run into when building my site. Their support team (especially Bryan)are very knowledgeable, fast to respond, and I don’t have to spend hours on the web searching for answers, they are all right here in one place. Best Value on the Web.
January 9, 2012 at 10:07 pm #13895When I first upgraded to iFeature Pro 2, I did it on a whim. I didn’t see there were that many advantages to the premium version. But it was the single best decision I ever made about my Blog. With the support I’ve had from Bryan and Tyler I have professionalised the look – and more importantly the functionality – of my blog and ended up integrating my website into it. Support is what it should be but rarely is. They get back the same day (I am in the UK) and keep getting back until an issue is resolved. The upgrades are regular, keep improving the theme in line with what customers ask for and FREE!
What more could you ask for.
Let me know what you think: http://www.russellwebster.comJanuary 11, 2012 at 10:05 am #13977I’ve used my fair share of WordPress templates but never come across something like iFeature.
Feature rich, easy to use for non-techies, loads of customisation options for techies and probably the best support forum I have come across
What’s not to like? I wish you guys every deserved success and you have made me a very happy bunny
See http://www.recipesforfreshthinking.com/ for what I’ve pulled together in just 60 days
Tom is the ‘curator’, ‘translator’ and ‘guardian’ of the wisdom behind Flavours of Thought, the Recipes for Fresh Thinking and the Cube of Karma.
Tom is an ex-techie broadcast engineer and internet consultant turned author, bookwright, seer and wizard of light bulb moments.January 20, 2012 at 3:51 pm #14511i love ifeature pro 3. its worth much more than the cost. this is the first time i actually spend money on a theme and its amazing thank you!!!
February 5, 2012 at 11:41 am #15395Frickin’ fantastic look and feel. I love it and I am constantly getting compliments on the site! I’ve only had one issue and I was supported within a day…pretty cool! Traffic Blog Cafe
February 6, 2012 at 2:23 am #15450It took me weeks to customize Twenty-Ten and Twenty-Eleven without support. I’ve learned a lot from doing that, but I knew all along I was eventually going to transition to a full featured theme. I only wanted to spend time working out how it worked before I got a prepackaged solution.
After purchasing iFeature Pro I converted my site through the WordPress upload feature and activated. It looked great, and only took me about twenty minutes to get most of the main layout done with the incredible configuration panel. I would have been happy with just this, but I wanted to make some adjustments. I knew I needed to use CSS, but was not able to find the correct CSS Selectors.
I wrote a short description of what I wanted to accomplish, posted it in the Premium Support forum and by the time I came to my computer Monday morning there was an answer available for me from CyberChimps Support member Bryan Hadaway.
Another plus to the Premium Support forum isn’t just the staff attention posters receive, but you are able to review all of the other posts which have also received a personal response. There are a coding gems in many of the responses from the community and staff alike.
My site looks exactly like I wanted it to, the price was fair (currently 30 USD) and the support is responsive and prompt. A perfect experience for me.
Viktor Asimov/Reid Graycloak
http://GraycloakGaming.comFebruary 7, 2012 at 1:28 am #15636I have used many themes in the past, both free and paid for. Cyberchimps service is the best I have come across, and the product (ifeature pro3/4)is of the same quality. If the guide notes cannot help (which they will) there support forum will provide the answers.
I will be using this theme for myself and my clients, it is that good and easy to use.
Don’t hesitate, just purchase, you will not be disapionted. 5 Stars
Warren David
February 15, 2012 at 4:36 am #16808I’ve been building WordPress websites since 2007, and iFeature Pro is one of the most well-built WordPress themes I’ve come across. For serious WP developers, it makes a great theme framework as well. Clean code, easy interface, infinitely extensible. A must-have in any website developer’s arsenal.
February 22, 2012 at 12:08 pm #17781I bought iFeature Pro 4 for my main page, after years of using a different commercial theme, and am completely satisfied with the overall look-and-feel and customization options. During the initial set-up found a few bugs which were fixed very quickly. Support is extremely responsive and helpful. If given the choice to purchase this theme again, I wouldn’t hesitate!
March 2, 2012 at 10:58 pm #19418I am no WordPress expert but I run my own site which is essential for my business.
Since using IFeature Pro 4 I have been really impressed:
- great design
- great flexibility
- great functionality
- great supportA lot of much bigger businesses could learn a lot from Cyberchimps!
March 6, 2012 at 10:49 am #19871After mucho research, purchased ResponsePro after trying out the free iFeature theme. The price can’t be beat & after going through several other frameworks, found this to be surprisingly easy & flexible. Still learning and my stress level is going down, down, down! My kudos to the developers.
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